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For your convenience, we've compiled the answers to the web-based questions most frequently asked by our customers. |
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- How do I get started using online testing?
- How do I know how many tests I need?
- What if I'm not sure how many candidates I will need to test?
- How long do I have to use the tests I just purchased?
- How is the web-based testing priced?
- Do I have to pay any set up or annual fees?
- What payment options do you offer?
- How long does it take to set up the testing?
- Do I have to learn how to use the testing program?
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How does the candidate access the test?
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How do I get the test scores?
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What is the minimum amount of tests we can purchase?
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How do I get started using the online testing?
You'll need to determine if you want a
Subscription Account (pay-as-you-go) or a Block of Tests
(reduces your per test cost).
Then, call us & we'll set up your account within
30 minutes of receiving your order! |
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How do I know how many tests I need?
Let's say you have 5 candidates that you want to test on MS Word 2000 and Excel 2000. You will need 2 tests for 5 candidates which is a total of 10 tests. You will need to purchase 10 tests.
OR - if you are unsure of how many candidates
you'll need to test, sign up for our Subscription Account and
you can order the tests as needed. No need to pre-purchase
anything! |
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What if I'm not sure how many candidates I will need to test - I have 2 candidates now -but may need to test a few more?
Total Testing Subscription Account is perfect
for clients who want to pay-as-they-go. Use as many or
as little tests as you need. At the end of the month
we'll tally up the tests completed - that's all you pay for! |
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How long do I have to use the tests that I just purchased?
The test amounts can be used at anytime and do not expire . Organizations that wish to purchase in larger volumes will receive reduced pricing and since there is no time frame to use the online testing - you'll save now and can use later! |
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How is the testing priced?
Pricing is on a per test basis. You can reduce the per test cost by ordering a block of tests. Call us for pricing. |
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Do I have to pay any set up fees or annual fees?
No. Total Testing does not charge any set up or annual fees for our online services |
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What payment options do you offer?
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All payments are due in advance of testing.
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We accept Visa, MasterCard, and American Express.
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Should you require to be invoiced, a credit card must be kept on file with Total Testing or a Purchase Order must be submitted.
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If you would like to place your order by telephone, call us at (toll free) 877-496-4200
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If you would like to fax your order, please contact us for an order form
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How long does it take to set up an account?
It only takes a few minutes to get set up with Total Testing. You can contact us to order and we'll set up your account within minutes. You can start testing right away. |
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Do I have to learn how to use your testing program?
Yes - The online testing account is very user
friendly - login, choose the test you want your candidate to
take and click on begin or enter their email address to have
the candidate test remotely. |
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How does the candidate access the test?
If the candidate is testing from home, you will
need to login to your testing account and select the tests
you want them to take. Then enter their email address
& click on send. The system will immediately send them
an email with a hotlink. The candidate simply clicks
on the hotlink to begin testing.
OR
If the candidate is testing in your office, you
simply login and select the tests. Then click on Begin -
the candidate can start testing immediately. |
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How do I get the test scores?
Upon completion of each test our system
automatically scores the test & immediate emails the score
report to you. The candidate does not see any results. |
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What is the minimum amount of tests we can purchase?
We sell as little as one test up to hundreds of tests. No company is too small or too large to use our online testing. There is no minimum purchase required! |
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