|
Test Name
|
Description
|
|
Audio
Transcription (CD Only) |
Examinee's type
a document that is read by audio
5 minute
test |
Checking
- Standard |
Examinees are
asked to compare 2 sets of dates, addresses, names as well as
words and phrases and mark if they match or not.
The number of questions in the tests are: 30 questions |
|
Checking -
Names |
Examinees are
asked to compare 2 sets of names and mark if they match or not.
The number of questions in the tests are:
20 questions |
Checking -
Numbers |
Examinees are
asked to compare 2 sets of numbers and mark if they match or not.
The number of questions in the tests are: 30 questions |
|
Coding -
Standard |
Examinees are
asked to select the correct abbreviation from a list of
extensions, departments, names, colors, cities and chemicals.
This test has 30 questions
|
|
Coding -
Letters |
Examinees are
asked to select the correct abbreviation from a list of names,
colors, departments, cities and chemicals.
This test has 30 questions
|
Coding -
Numbers
|
Examinees are
asked to select the correct button on a telephone from a list of
extensions, area codes, country codes and departments.
This test has
30 questions |
|
Customer
Service
|
Customer
Service questions on topics such as how best to deal with
dissatisfied customers, proper telephone skills as well as
Customer Service techniques.
This test has 32 questions
|
|
Data Entry
Test - Alphanumeric
|
The applicant is
asked to type names and addresses using the keyboard. Scores
are based on speed and accuracy of input
5 minute
test |
|
Data Entry Test - Numeric
|
Examinees are
asked to type numerical information using the computer keypad.
Scores are based on speed and accuracy of input.
5 minute test |
|
Filing -
Standard |
Examinees must
select the correct location for filing documents based on dates,
numbers, names and companies.
This test has 30 questions
|
|
Filing - Names
|
Examinees must select the correct location for filing documents
based on names and companies.
This test has 30 questions
|
|
Filing -
Numbers
|
Examinees must
select the correct location for filing documents based on dates
and numbers.
This test has
38 questions |
|
Grammar -
General
|
Examinees are
asked to select grammatically correct sentences. Topics covered
include: Word usage, verbs, punctuation, pronouns, sentence
structures, diction, and adjective/adverbs.
This test has 20 questions
|
|
Math - General
|
This test
contains questions that measure commonly used math skills, such as
addition, subtraction, multiplication, division and percentages.
This test has 30 questions
|
|
Office Manager
|
Examinees are
asked questions relating to managing staff, measuring employee
performance and productivity, and recommending raises and
promotions.
This test has 30 questions
|
|
Proofreading
|
Examinees must
find and highlight 20 errors found in on-screen text.
5 minute test |
|
Receptionist
Skills
|
This test
contains questions relating to receptionist skills such as
recognizing names and faces, taking messages and forwarding calls.
This test has 34 questions
|
|
Secretarial
Skills
|
This test
contains questions relating to secretarial skills such as
recognizing names and faces, taking messages, and using judgment
and discretion.
This test has 34 questions |
|
Shorthand
(Audio)
(CD Only) |
Using pen and
paper, examinees transcribe audio text into shorthand. Examinees
then type their own shorthand notes into the space provided on the
computer screen.
5 minute test |
|
Spelling -
Business
|
Examinees
select the correct spelling of words specific to business
environments.
This test has 20 questions |
|
Spelling -
General
|
Examinees select the
correct spelling of words in general use.
This test has 20 questions |
|
Telephone Skills
|
This test contains questions relating to basic telephone
techniques, manners, judgment and discretion as well as message
taking.
This test has 32 questions |
|
Telephone Message Taking
|
Examinees see a telephone message displayed briefly and are then
asked 5 questions relating to the message.
This test has 35 questions |
|
Ten Key
|
Examinees are asked to type numerical information using the
computer keypad (adding & subtracting). Scores measure speed and accuracy of input.
5 minute test |
|
Typing Test |
Examinees are
asked to type text from a copy. Scores measure typing speed and
error rate.
5 minute test |
|
Vocabulary - Business
|
Examinees
are asked to select the correct meaning of words specific to business
environments.
This test has 20 questions |
|
Vocabulary -
General |
Examinees
are asked to select the correct meaning of words in general use.
This test has 20 questions |
|
Workplace English for Spanish Speakers |
Examinees are asked
the meaning of English words.
This test has 20 questions |
|
|
