|
Test Name |
Description |
|
Audio Transcription (CD Only)
|
Examinee's type a document that is read by audio
5 minute test |
|
Checking - Standard |
Examinees are asked to compare 2 sets of dates, addresses, names as well as words and phrases and mark if they match or not.
The number of questions in the tests are: 30 questions |
|
Checking - Names |
Examinees are asked to compare 2 sets of names and mark if they match or not.
The number of questions in the tests are: 20 questions |
|
Checking - Numbers |
Examinees are asked to compare 2 sets of numbers and mark if they match or not.
The number of questions in the tests are: 30 questions |
|
Coding - Standard |
Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.
This test has 30 questions |
|
Coding - Letters |
Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals.
This test has 30 questions |
|
Coding - Numbers |
Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments.
This test has 30 questions |
|
Customer Service |
Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.
This test has 32 questions |
|
Data Entry Test - Alphanumeric
|
The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input
5 minute test |
|
Data Entry Test - Numeric |
Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input.
5 minute test |
|
Filing - Standard
|
Examinees must select the correct location for filing documents based on dates, numbers, names and companies.
This test has 30 questions |
|
Filing - Names
|
Examinees must select the correct location for filing documents based on names and companies.
This test has 30 questions |
|
Filing - Numbers
|
Examinees must select the correct location for filing documents based on dates and numbers.
This test has 38 questions |
|
Grammar - General
|
Examinees are asked to select grammatically correct sentences. Topics covered include: Word usage, verbs, punctuation, pronouns, sentence structures, diction, and adjective/adverbs.
This test has 20 questions |
|
Math - General
|
This test contains questions that measure commonly used math skills, such as addition, subtraction, multiplication, division and percentages.
This test has 30 questions |
|
Office Manager
|
Examinees are asked questions relating to managing staff, measuring employee performance and productivity, and recommending raises and promotions.
This test has 30 questions |
|
Proofreading |
Examinees must find and highlight 20 errors found in on-screen text.
5 minute test |
|
Receptionist Skills
|
This test contains questions relating to receptionist skills such as recognizing names and faces, taking messages and forwarding calls.
This test has 34 questions |
|
Secretarial Skills
|
This test contains questions relating to secretarial skills such as recognizing names and faces, taking messages, and using judgment and discretion.
This test has 34 questions |
|
Shorthand (Audio)
(CD Only) |
Using pen and paper, examinees transcribe audio text into shorthand. Examinees then type their own shorthand notes into the space provided on the computer screen.
5 minute test |
|
Spelling - Business
|
Examinees select the correct spelling of words specific to business environments.
This test has 20 questions |
|
Spelling - General
|
Examinees select the correct spelling of words in general use.
This test has 20 questions |
|
Telephone Skills
|
This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking.
This test has 32 questions |
|
Telephone Message Taking
|
Examinees see a telephone message displayed briefly and are then asked 5 questions relating to the message.
This test has 35 questions |
|
Ten Key
|
Examinees are asked to type numerical information using the computer keypad (adding & subtracting). Scores measure speed and accuracy of input.
5 minute test |
|
Typing Test |
Examinees are asked to type text from a copy. Scores measure typing speed and error rate.
5 minute test |
|
Vocabulary - Business
|
Examinees are asked to select the correct meaning of words specific to business environments.
This test has 20 questions |
|
Vocabulary - General |
Examinees are asked to select the correct meaning of words in general use.
This test has 20 questions |
|
Workplace English for Spanish Speakers |
Examinees are asked the meaning of English words.
This test has 20 questions |
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